At Jeremiah Journeys, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how we handle deliveries for our customers worldwide.
Shipping Coverage
- We ship orders worldwide to eligible locations.
- If your address is outside our delivery coverage, we will notify you by email.
Processing Time
- Orders are processed within 2–4 business days after confirmation.
- During peak seasons or holidays, processing times may be slightly longer.
Delivery Time
- Delivery times vary depending on your location.
- Estimated delivery is typically within 7–21 business days after processing.
- Please note that international deliveries may be subject to customs clearance delays.
Shipping Costs
- Shipping charges (if applicable) will be displayed at checkout before order confirmation.
- Any additional customs duties, taxes, or import fees are the responsibility of the customer.
Payment Method
- We only accept Cash on Delivery (COD).
- Customers are required to pay the full order amount at the time of delivery.
Order Tracking
- Once your order is shipped, we will provide tracking details (if available from our delivery partner).
- Tracking may not be available for all regions.
Failed Deliveries
- If a delivery attempt is unsuccessful due to incorrect address details or customer unavailability, our courier may reattempt delivery.
- Orders may be canceled if repeated delivery attempts fail.
Damaged or Lost Packages
- If your package arrives damaged, please contact us immediately at [email protected] with photos of the product and packaging.
- If your order is lost during transit, we will investigate with our courier partners and provide a suitable resolution.
Contact Us
If you have questions about shipping or need help with your order, please contact us:
Email: [email protected]